FAQ (frequently asked questions)

Operating System

Q: What operating system does the platform run on?
A: Check whether there is software available capable of displaying HTML documents (see below). To print the course, use a program that prints PDF documents.

Browser

Q: What standards should my browser comply with?
A: Your browser must have a basic support of HTML 4, Cascading Stylesheets 1, and Unicode. If present, you may disable Java and Javascript.

Q: What browsers do you recommend?
A: Netscape Navigator 6.1+, Mozilla 0.9.2+, Opera 6.0+, and Microft Internet Explorer 5+.

Netscape Navigator 4 is not recommended.

Q: Why does my browser sometimes show small empty squares or question marks in the text?
A: Possible causes are:

  1. Your browser lacks support of Unicode (e.g. Netscape Navigator prior to release 4, Microsoft Internet Explorer prior to release 4, Opera prior to release 6). Install a Unicode enabled browser.
  2. The page is displayed with an inappropriate character set. Check whether you have chosen Unicode (UTF-8) as encoding (Microsoft Internet Explorer users: View|Enconding, Netscape Navigator users View|Character Set).
  3. Your font is incapable of displaying the characters in question (we have observed this behavior on Windows 95 and 98). Download the latest Times New Roman font (times32.exe).
  4. Windows 9x users: You did not install the multi language support. Click on Start|Settings|Control panel|Software and install the Multi Language Support in the Windows Setup Tab.

Printing

Q: What program do I need for printing?
A: We recommend printing the PDF documents using a PDF viewer, e.g. the free Adobe Acrobat Reader.